Who is Evoro Group?
Evoro Group is an Australian hazardous and liquid waste management and industrial services company, with its head office at 1/35 Bluett Drive, Smeaton Grange, New South Wales. We are committed to protecting your personal information and handling it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy explains what personal information we collect through this website and in the course of providing our services, how we use it, and the choices you have.
What information do we collect?
We collect the information you provide when you contact us, request a quote or capability statement, subscribe to our insights, or engage our services. This may include your name, company name, position, email address, telephone number, site or postal address, and details about your waste streams, facilities, or service requirements.
We also collect limited technical information when you visit this website, such as your device type, browser, pages viewed, and general location, through cookies and analytics tools.
How do we collect your information?
Most personal information is collected directly from you, through our website forms, by email, by telephone including our general enquiries and 24/7 emergency response lines, or in person during site visits and service delivery. We may also receive information from your organisation, from referrers, or from publicly available sources where it is relevant to providing our services.
How do we use your information?
We use your information to respond to enquiries, prepare quotes and capability statements, deliver and administer our services, meet our safety, environmental, and regulatory obligations, and improve our website and communications. If you subscribe to our insights, we use your email address to send you that content, and you can unsubscribe at any time.
We do not sell personal information.
Do we share your information with anyone?
We share personal information only where it is necessary to deliver our services or where the law requires it. This may include trusted service providers such as information technology, hosting, and analytics providers, subcontractors involved in delivering a service to you, and regulators or government agencies where disclosure is required under environmental, transport, or workplace safety laws. Our service providers are required to protect your information and use it only for the purpose it was provided.
Do we use cookies and analytics?
Yes. This website uses cookies and analytics tools to understand how visitors use the site and to improve its performance. Cookies do not identify you personally. You can disable cookies in your browser settings, although some parts of the website may not function as intended.
How do we store and protect your information?
We store personal information in secure systems hosted in Australia or with reputable providers that maintain appropriate safeguards. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure, and we retain it only for as long as it is needed for the purposes described in this policy or as required by law.
How can you access or correct your information?
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable period. There is no charge for making a request, although we may recover reasonable costs for providing access in some circumstances.
How do you make a privacy complaint?
If you believe we have mishandled your personal information, contact us using the details below and we will investigate and respond to your complaint. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Do we update this policy?
We review this policy from time to time and may update it to reflect changes in our practices or the law. The current version will always be published on this page.
How can you contact us?
Evoro Group
1/35 Bluett Drive, Smeaton Grange, New South Wales
Email: hi@evorogroup.com.au
General enquiries: 1300 785 003
